Terms & Conditions

The terms and conditions of AmandaCarlin.co.uk Ltd are set out to confirm that both parties understand the work to be carried out, the costs involved, the time scale set for payments and issues regarding client property.

A completed job sheet is required before any work is undertaken. The agreed work to be carried out on the job sheet can be confirmed by email or post.

All projects and client contact details are treated as strictly confidential. AmandaCarlin.co.uk Ltd will never intentionally divulge, disclose or communicate client information.

All supplied materials shall remain the property of the client and shall be returned upon request.

Clients will be communicated with to establish if they wish details from databases supplied by AmandaCarlin.co.uk Ltd after an assignment or project has been completed. If there is no response from the client all information from the databases wil be destroyed after 7 days from the date of request.

Fees

The agreed hourly rate is billed in increments of 15 minutes, with time rounded up to the nearest quarter of an hour.

All stationery, telephone, fax, postage, CD's/floppy disks/memory sticks, printing costs and all other expenses will be charged seperately.

Registration of client details and initial enquiries regarding a new task (and at the discretion of AmandaCarlin.co.uk Ltd, a meeting with a new client) is complimentary. Any time taken carrying out work experimentally at the client's request, or discussing an assignment in detail shall be charged at the standard hourly rate.

New clients will be required to pay a deposit before the commencement of a project.

Quotations

Confirmation accepting the terms and conditions is required before any work can commence.

A formal quotation will be provided outlining AmandaCarlin.co.uk Ltd's hourly fee and any terms specific to the agreed project.

Should the client's original requirements change, a revised quotation will be submitted for approval prior to any further work being carried out.

Invoices

Payment terms are strictly 14 days from date of invoice.

Invoices are included with returned work.

Should work be suspended or delayed through any default of the client, AmandaCarlin.co.uk Ltd shall be entitled to immediate payment for the work carried out and expenses incurred.

AmandaCarlin.co.uk Ltd will apply interest under the Late Payment of Commercial Debts (interest) Act 1998 if invoices are not paid in full by the due date.

Payment

Bank transfer is preferred, although cash and cheques are accepted. If any cheques are refused by the bank, the client will be responsible for all bank charges incurred.

Loss/Damage of Client's Property

AmandaCarlin.co.uk Ltd will take all reasonable precautions to safeguard the property belonging to its clients. AmandaCarlin.co.uk Ltd cannot be held responsible for any loss, damage, theft of data, projects, equipment or any items relating to projects, during transit to, from or whilst at the premises of AmandaCarlin.co.uk Ltd or the premises of our team members.

Final proof reading and checking of all work supplied is the responsibility of the client. AmandaCarlin.co.uk Ltd must be notified of any errors within 7 days of receipt of completed work. Any errors will be amended free of charge, however any amendments or alterations suggested by the client will be charged at the standard hourly rate.

Due to computer viruses, all incoming emails will be virus scanned. We may still not open unsolicited attachments to emails or emails that look suspicious by being from an unrecognised sender, have no subject heading or contain no message alongside an attachment.

Confidentiality

The client agrees to give AmandaCarlin.co.uk Ltd access to certain confidential information relating to the affairs of the client solely for the purposes of carrying out the duties agreed between the client and AmandaCarlin.co.uk Ltd.

AmandaCarlin.co.uk Ltd agrees to obtain and use such information only for the purpose above and otherwise to hold such information confidential and secret pursuant to the terms of this agreement.